Shipping Policy (Free Worldwide Shipping)
Thank you for shopping at Woodencrafted. This Shipping Policy explains how we handle the processing, shipping, and delivery of your order.
1. Shipping Coverage
We currently offer shipping to the following regions:
European Union (EU) countries, United Kingdom, Switzerland, Norway, United States, Canada, and other selected international destinations.
If your country is not listed at checkout, please contact us directly at 1557930461a@gmail.com to confirm delivery availability.
2. Order Processing Time
All orders are processed and dispatched within 1–3 business days (excluding weekends and public holidays).
During sales events or high-volume periods, processing times may be extended by up to 2 additional business days.
A shipment confirmation email with tracking information will be sent once the order is dispatched.
3. Estimated Delivery Time
| Region | Standard Delivery Time |
|---|---|
| EU Countries | 5–10 business days |
| United Kingdom | 6–12 business days |
| Switzerland & Norway | 6–12 business days |
| United States & Canada | 8–14 business days |
| Other countries | 10–20 business days |
Note: Delivery times are estimated and may vary depending on location, customs clearance, and local carrier delays.
4. Shipping Fees
We offer free standard shipping on all orders, regardless of destination or order value.
There are no hidden fees. Shipping upgrades (e.g., express delivery) may become available in the future and will be clearly displayed at checkout if offered.
5. Shipping Carriers
We work with trusted international shipping providers, including DHL, DPD, UPS, La Poste, and local postal services.
Tracking information will be provided where applicable.
6. Shipping Address Accuracy
Please ensure that all shipping information is entered correctly during checkout. Woodencrafted is not responsible for delivery delays or lost shipments due to incorrect or incomplete address details.
If an order is returned to us due to incorrect address, reshipping costs will be borne by the customer.
7. Customs, Duties & Import Taxes
For international orders (outside the EU), customs duties or taxes may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping price.
We recommend checking with your local customs authority for details before placing your order.
8. Lost or Delayed Shipments
If your shipment appears delayed or has not arrived within the expected timeframe, please contact us at 1557930461a@gmail.com with your order number. We will assist in tracking your package and resolving the issue as promptly as possible.
9. Contact Us
If you have any questions or concerns regarding this Shipping Policy, please contact us:
📧 Email: 1557930461a@gmail.com
📍 Business hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+1)